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Return & Refund Policy
Your satisfaction matters to us. Please read the following policy regarding returns and refunds for orders from R.S Ayurveda Herbal.
Eligibility for Returns
- Return requests must be raised within 7 days of delivery.
- We accept returns/replacements for products that are damaged, defective, or incorrect at the time of delivery.
- The item must be unused, unopened and in its original, sealed packaging with all labels intact.
Non-Returnable Items
For health, hygiene and safety reasons, opened or used consumable products cannot be returned unless they arrived damaged or defective.
How to Request a Return
- Contact us within 7 days of delivery on WhatsApp, phone or email with your name, mobile number and order details.
- Share clear photos/video of the product and packaging (especially for damaged or wrong items).
- Our team will review your request and guide you through the next steps.
Refunds
- Once your return is received and inspected (or the issue is verified), we will approve your eligible refund.
- As orders are Cash on Delivery, approved refunds are issued via UPI or bank transfer to the details you provide.
- Refunds are typically processed within 5–7 business days of approval.
Cancellations
You may cancel your order before it is dispatched by messaging us on WhatsApp. Once dispatched, an order cannot be cancelled but may be eligible for return as per this policy.
Need Help?
📞 9582771432 • 💬 WhatsApp • ✉️ rsayurvedaherbal@gmail.com
Results from Ayurvedic products can vary from person to person; a change of mind or expectation of specific results is not, by itself, grounds for a refund. This policy does not affect any rights you may have under applicable consumer law.